Whenever an automatic fire alarm system calls the fire alarm monitoring station with an emergency message, the CMS immediately contacts the fire department to dispatch the trucks. To do the sorting, the Central Monitoring Station is in the chain of communication. To prevent the fire department from getting a flurry of non-emergency phone calls, someone is needed to sort out the emergency calls for the fire department from the non-emergency calls for the building owners. While the automatic fire detection and alarm system in a building will call about any fires it has detected, the problem is that it will also call if something compromises the fire alarm system. Calls like “The fire sprinkler system is turned off” (Supervisory) or “The batteries need replacing” (Trouble with the fire alarm system) are not emergency calls and only distract the firefighters from their primary purpose. The fire department is there to rush to burning buildings to save lives and to control and extinguish fires.
The New York City Fire Department (FDNY)makes sure the communication system works from the building or premises being protected by an automatic fire alarm system to the fire department’s dispatch center.Ĭentral Monitoring Station – Needed to Sort Automatic Calls The CMS (Central Monitoring Station) also relays other types of signals from the automatic fire alarms systems to the owners of the building.
It relays (re-transmits) fire alarms from automatic fire alarm systems in buildings on to the fire department. A Central Monitoring Station (CMS) is a relay station.
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